Support
How can we help?
Find quick guidance for your Kara account, privacy, access and everyday app questions.
support@karadays.comQuick help
Account & sign-in
Registration, login, email verification and account access.
Password help
Forgotten password, reset flow and password issues.
Privacy & data
Privacy questions, data controls and export where supported.
Delete account
How account deletion works and what to review first.
Using Kara
Mood, habits, breathing, sleep, meditation and weekly progress.
Technical issues
App not loading, unexpected errors or sync problems.
Having trouble signing in?
Try these steps first:
- use the same email address you registered with
- finish verification if registration is not complete
- use password reset if you have forgotten your password
- email support@karadays.com if you still cannot get in
If Kara sent a verification link, open it from that email. The verification step is part of the account flow, not a public help article.
Verification email
Kara may send a verification message after you register. Check the email address you entered, then look in spam or junk if it does not appear in your inbox. You can request a new verification message in the app where that option is available.
Resetting your password
Use the password reset flow, follow the link or code from Kara’s email, then choose a new password. For account security, older sessions may be signed out.
Questions about your data?
Read how Kara handles information, or write to support if your question is about your own account.
Want to delete your account?
Account deletion is supported. You can start it through the Kara controls that are available to you. Review the dedicated page for details, or email support if you need help.
Using Kara
A short guide to the everyday tools. For a fuller picture, see Kara features or how Kara works.
Mood check-ins
Record how you feel, add optional context and look back over time.
Healthy habits
Keep a few small routines close — water, breath, sleep and meditation.
Breathing
Follow a short inhale, hold and exhale practice, then view a simple insight.
Sleep
Log rest, set an optional target and review the days you recorded.
Meditation
Take a quiet moment when it feels useful. Nothing here is mandatory.
Weekly overview
Look back at mood, habits and rest in one simple view of the week.
Something not working?
These steps are often enough:
- close and reopen the app
- check your internet connection if a feature needs to sync
- make sure the app is up to date
- try the action again
- email support if it still happens
If you write to us, it helps to include:
- what you were trying to do
- your device and platform
- roughly when it happened
- any error message you can see
Never send your password, verification code or authentication token to support. Do not send private mood notes, photos or voice recordings unless we specifically ask for something needed to investigate a problem.